Guide for Patients

Welcome to Loop Health! This guide walks you through everything you can do on the platform as a member.

Getting Started

Creating Your Account

1. Visit my.loop.health 
2. Click Sign Up and create an account with your email
3. Complete the intake questionnaire (conditions, medications, goals)
4. Choose your membership tier

Your Dashboard

After signing in, your dashboard shows:

• Health Score — Your overall 0–100 health score combining wearables, check-ins, and labs
• Active Protocols — Current peptide/supplement protocols with adherence tracking
• Recent Labs — Latest lab results and biomarker trends
• Wearable Data — Sleep, recovery, and activity metrics from connected devices
• Quick Actions — Upload labs, check in, connect devices

Uploading Lab Results

How to Upload

1. Navigate to Labs in the sidebar
2. Click Upload Lab Report
3. Select your PDF or photo of your lab results
4. Choose your biological sex (for accurate reference ranges)
5. Click Upload

What Happens Next

The system automatically:

• Extracts all biomarkers from your report
• Matches them to standard reference ranges
• Classifies each value (optimal, normal, low, high)
• Updates your health score

Understanding Your Results

Each biomarker shows:

• Value — Your measured value
• Status — Color-coded indicator (green = optimal, yellow = normal, red = out of range)
• Reference Range — Normal and optimal ranges for your age and sex
• Trend — How this value has changed over time (if you have previous labs)

Comparing Labs

Go to Labs → Compare to see side-by-side comparisons between two lab reports. This shows exactly how your biomarkers have changed.

Connecting Wearable Devices

Supported Devices

How to Connect

1. Go to Settings → Wearables
2. Click Connect next to your device
3. You’ll be redirected to the device provider’s website
4. Log in and authorize Loop Health to access your data
5. You’ll be redirected back — your device is now connected

What Data Gets Synced

Data syncs automatically once per day (at 3:00 AM UTC). You can also trigger a manual sync from the Wearables page.

Your health score uses wearable data for 40% of its calculation, so connecting a device significantly improves the accuracy of your score.

Disconnecting

Go to Settings → Wearables and click Disconnect next to the device you want to remove.

Protocol Management

What is a Protocol?

A protocol is your personalized supplementation or peptide therapy plan. It includes:

• The compounds you’re taking
• Dosage for each compound
• Frequency (e.g., 2x daily, 3x per week)
• Duration and cycle information

Creating a Protocol Stack

1. Go to Stacks in the sidebar
2. Click Create New Stack
3. Add items (peptides, supplements) with dosages
4. Set your schedule and cycle length
5. Save your stack

Tracking Adherence

When you take your daily dose:

1. Open your active protocol
2. Click Check In or tell Luna “I took my BPC-157 today”
3. Luna tracks your streak and celebrates milestones

Weekly Check-Ins

Each week, complete a quick check-in rating:

• Pain level (0–10)
• Sleep quality (0–10)
• Mood (0–10)
• Energy (0–10)
• Mobility (0–10)
• Side effects (yes/no)
• Notes

Check-ins contribute 30% to your health score and help Luna track your progress.

Talking to Luna AI

What Luna Can Help With

Luna is your AI health advisor. You can ask about:

• Lab interpretation — “What does my testosterone level mean?”
• Peptide safety — “Is BPC-157 safe with my medications?”
• Protocol questions — “What labs do I need before starting ipamorelin?”
• Wearable insights — “How’s my sleep been this week?”
• Health optimization — “How can I improve my recovery?”

Uploading Labs to Luna

You can upload a lab report PDF directly in the Luna chat. Just attach the file and Luna will analyze it for you.

What Luna Cannot Do

• Luna cannot prescribe medications
• Luna cannot provide emergency medical care
• Luna cannot replace your healthcare provider
• Luna’s information is educational, not medical advice

Emergency Situations

If you mention a medical emergency to Luna, she will:

1. Immediately advise you to call 911
2. Provide basic first-aid guidance
3. Escalate the conversation to the Loop Health team

Always call 911 for medical emergencies.

Purchasing Products

Shopping

1. Browse protocols or Luna’s recommendations
2. Click Add to Cart on products you want
3. Complete checkout (you’ll be redirected to Loop Bio Labs)
4. Your membership discount is applied automatically via SSO

Membership Discounts

Prescription Products

For prescription peptides, the process includes:

1. Complete your intake questionnaire
2. Labs are reviewed by a clinician (via Rimo Health)
3. Treatment is approved or modified
4. Prescription is sent to the pharmacy
5. Products are shipped directly to you
6. Track your order in the Prescriptions section

Your Health Score

Your health score is a composite 0–100 number reflecting your overall wellness:

Score Ranges

Improving Your Score

• Connect wearables for the most accurate score
• Upload labs regularly to track biomarker progress
• Complete weekly check-ins for the self-reported component
• Follow your protocols for adherence tracking

Privacy & Security

• All your health data is encrypted in transit and at rest
• Only you and authorized healthcare providers can access your data
• Every access to your data is logged in an audit trail
• You can request data export or deletion at any time
• Loop Health complies with HIPAA requirements